Packaging and Shipping for Research Peptides | Biscayne Science

How vials leave the building

Peptides ship as lyophilized powder in sealed Type I borosilicate glass. Reconstitution supplies are not included. Orders ship within 7 business days of payment, and a tracking number is sent when the package leaves. Free U.S. shipping applies on orders over $300.

Carrier fees, the express option, and the full address rules are on the Refund & Shipping page. This note does not restate checkout. It points at that policy so the figures stay in one place.

Where orders ship

Shipping is within the United States, to business, laboratory, and institutional addresses. Every order is reviewed before it ships. Orders addressed to a residence, hotel, or mail-forwarding service are held while research affiliation is confirmed. We do not ship to freight forwarders or reshippers.

Damage

If a vial arrives damaged in transit, or the wrong item arrives, email info@biscaynescience.com within 7 days of delivery with the order number and photos. Those items are replaced, not refunded. Refunds are only for unopened, factory-sealed vials returned within 14 days of delivery. Opened or unsealed vials are not eligible. To start a return, email the same address. Read the policy before you rely on a summary.

Questions researchers ask

How soon does an order ship?

Within 7 business days of payment. Tracking is sent when the order ships. Transit time after that is the carrier window described in the shipping policy.

Is U.S. shipping free?

Free U.S. shipping applies on orders over $300. Details and any express option are on the Refund and Shipping page.

What glass are the vials?

Type I borosilicate glass. Contents are lyophilized powder.

For laboratory research and in-vitro experimental use only. Not for human or veterinary use. Not intended to diagnose, treat, cure, or prevent any disease. Biscayne Science is a chemical research supplier, not a compounding pharmacy.